Exclusive insurance discounts for Costco members
If everything goes well, making an insurance claim is simple and stress-free - especially if you take time to get all the details right initially.
As you bought your insurance policy through a broker in many circumstances they will often help you claim. Initially they can offer advice and support, or work with your insurance company to ensure the claims is dealt with effectively. Either way, give them a call before you talk to your insurance company.
In the event of the loss or theft of your gadget you must report it to the police and for mobile phones also your airtime provider, within 24 hours of discovery. Once reported, or in the event of a liquid damage, mechnical breakdown or accidental damage claim, please contact the claims handlers to submit your claim.
Terms & Conditions
Calls to 0330 numbers are free using any inclusive landline or mobile calling allowance, else charged at local rate. All calls are recorded and monitored for training purposes.